Shipping And Returns Policies
Thank you for choosing our TC2 store and supporting our mission —
Below is our basic shipping policy:
- Shipping Rates: We offer free shipping on orders over a certain amount. For orders that do not meet the free shipping threshold, shipping rates will be calculated based on the weight and destination of the package.
- Processing Time: We process orders within 1-3 business days (3rd party shipping items excluded and will maintain the shipping policy of the provider) after they have been placed. Orders are not shipped or delivered on weekends or holidays.
- Shipping Time: Shipping time depends on the shipping method chosen by the customer at checkout.
- Delivery: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. We are not responsible for any lost or stolen packages.
- International Shipping: We currently do not offer international shipping.
Thank you for choosing our ecommerce store. If you have any further questions or concerns regarding shipping, please contact our customer service team.
Below is our basic return policy:
We have a no returns policy in place. Once an order has been placed, it cannot be returned or exchanged. If you have any questions or concerns about your purchase, please contact our customer service team and we will do our best to assist you. Thank you for your understanding.